Información del autor
Autor Yuwono, Miranti Kusuma |
Documentos disponibles escritos por este autor (1)
![](./images/expand_all.gif)
![](./images/collapse_all.gif)
![Selecciones disponibles](./images/orderby_az.gif)
![]()
texto impreso
Dwi Lestari, Elissa ; Yuwono, Miranti Kusuma | Instituto Tecnológico Metropolitano - ITM | 2020-07-30In accordance with the government’s regulations in Indonesia, all financial services institutions are obliged to implement a customer complaint handling mechanism, which has contributed to the rapid growth of the call center industry. As a bench[...]