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Instituto Tecnológico Metropolitano - ITM |
Documentos disponibles de esta editorial (110)
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Dwi Lestari, Elissa ; Yuwono, Miranti Kusuma | Instituto Tecnológico Metropolitano - ITM | 2020-07-30In accordance with the government’s regulations in Indonesia, all financial services institutions are obliged to implement a customer complaint handling mechanism, which has contributed to the rapid growth of the call center industry. As a bench[...]![]()
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Nuriman Izudin, Amar ; Ruswanti, Endang ; Unggul Januarko, Moehammad | Instituto Tecnológico Metropolitano - ITM | 2020-07-30YouTube creates valuable social media opportunities in eWOM content. Individuals currently discuss products and other matters with their friends and new acquaintances over the internet. The purpose of this study was to determine the effect of Yo[...]![]()
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Sovilla, Bruno ; Gómez-Ramírez, Eusebio ; Sánchez-Pérez, Manuel | Instituto Tecnológico Metropolitano - ITM | 2021-01-30After the Mexican oil expropriation, Petróleos Mexicanos (PEMEX) initially experienced the take-off of the industrial sector; but, since the 1970s, the company has mainly served two purposes: to make a profit and to contribute to fund government[...]![]()
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The Financial Health of Mexican Mortgage Loans : Salud financiera en créditos hipotecarios mexicanos
Olivares-Aguayo, Héctor Alonso ; Méndez-Molina, Maivelin ; Madrigal-Castillo, Eduardo | Instituto Tecnológico Metropolitano - ITM | 2021-01-30When building a family patrimony, obtaining a mortgage loan takes great responsibility and a previous analysis. Mortgage borrowers should be very clear about the conditions and factors that influence the approval or rejection decisions of privat[...]![]()
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This document presents the decentralization process in Colombia from the fiscal perspective and by means of its regulatory framework as well as the relationship it has with the public finances of the department of Santander. All of this is done [...]![]()
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Ortiz-Delgadillo, Gabriela ; Esquivel-Aguilar, Edgar Omar ; Hernández-Castorena, Octavio | Instituto Tecnológico Metropolitano - ITM | 2016-07-30This research was conducted to know the impact of customer relationships and the ability to add value to the service on the performance of the Management Supply Chain SMEs in the State of Aguascalientes. For this, a quantitative study was conduc[...]![]()
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Hernández-Castorena, Octavio ; Aguilera-Enríquez, Luis ; Pinzón-Castro, Sandra Yesenia | Instituto Tecnológico Metropolitano - ITM | 2015-07-30This research shows the results obtained through the regression technique in order to analyze whether the strategies, partnerships and agreements with suppliers are having a significant impact for greater performance in manufacturing SMEs in the[...]![]()
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Ortiz-Delgadillo, Gabriela ; Toraya Pedroza, Roussell Li-erth ; Femat-Esparza, Oscar | Instituto Tecnológico Metropolitano - ITM | 2015-07-30This research was conducted in order to ascertain the impact of the strategies in the Marketing mix of MSMEs in the area of the municipality of Aguascalientes Purisima. A quantitative study was conducted using a descriptive correlational, crosss[...]![]()
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Reyes-Cruz, Juan Luis ; Sánchez-Trujillo, Magda Gabriela ; Mejía-Ramírez, Raúl | Instituto Tecnológico Metropolitano - ITM | 2019-07-30The objective of this work is to characterize the influence of higher education on the entrepreneurial attitudes of undergraduate students by documenting their dynamic traits of innovation, risk propensity, and personality, as well as psychologi[...]![]()
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De La Torre-Martínez, Yolanda ; Ramos-Salinas, Norma Maricela ; González-Sosa, Enrique | Instituto Tecnológico Metropolitano - ITM | 2016-01-30This article offers to researchers and practical physicians different questions about feasible steps to promote, perpetuate, move and create organizational knowledge. The current study –of a descriptive mixed type- was carried with the intention[...]![]()
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Sánchez-Torres, Javier ; Arroyo-Cañada, Francisco Javier ; Solé-Moro, María Lluisa ; Argila-Irurita, Ana | Instituto Tecnológico Metropolitano - ITM | 2017-12-15This article studies the importance of the Mediterranean diet in the menus of restaurants in the city of Barcelona. It is based on a review of previous studies about the great influence of the Mediterranean culture on daily aspects such as food.[...]![]()
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Purnamaningsih, Purnamaningsih ; Rizkalla, Nosica | Instituto Tecnológico Metropolitano - ITM | 2020-07-30Beauty products have become one of the basic necessities of Indonesian women, which has led them to increasingly seek information about such products through a variety of sites, such as YouTube—one of the most cited platforms to find cosmetic re[...]![]()
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Velázquez-Juárez, José Antonio ; Valencia-Pérez, Luis Rodrigo ; Peña-Aguilar, Juan Manuel | Instituto Tecnológico Metropolitano - ITM | 2016-01-30The article presents the targeted impact for the implementation of a technology transfer through a technological scaling up with the objective of generating innovations in processes and improving the profitability of a retailing SME by using an [...]![]()
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Franco-López, Jorge Ariel ; Suaza-Argáez, Natalia | Instituto Tecnológico Metropolitano - ITM | 2019-07-30The objective of this work is to analyze the Venezuelan diaspora and its future repercussions for the socioeconomic structure of Colombia, the nation that has received the highest number of such migrants as a transit or destination country. In c[...]![]()
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Aguirre-Ríos, Albeiro ; Sepúlveda-Aguirre, Jovany ; Quirama-Estrada, Uvenny ; Garcés-Giraldo, Luis Fernando | Instituto Tecnológico Metropolitano - ITM | 2021-01-30The dividend policy of an organization is related to their investment and credit decisions, which are key for their permanence over time. This paper aims to review the available literature on empirical evidence and theoretical developments of di[...]