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Garín-Muñoz, Teresa ; Pérez-Amaral, Teodosio | Facultad de Ciencias Económicas y Empresariales. Instituto Complutense de Análisis Económico (ICAE) | 1998The purpose oC this study is to measure the impact of the economic determinants of the intemational demand for tourist services in Spain. We use a panel data set of seventeen countries over the perlad 1985-1995. By using appropriate panel data t[...]texto impreso
López Zorzano, Rafael Alberto ; Pérez-Amaral, Teodosio ; Garín-Muñoz, Teresa ; Gijón Tascón, Covadonga | 2012-09There is growing evidence that low-quality customer service prevails in the mobile telecommunications industry. In this paper we provide theoretical support to this empirical observation by using simple game theoretical models where inefficient [...]texto impreso
Digital gaps have the potential to exacerbate the inequalities that exist in society. The main objective of this paper is to study the gaps that occur in the use of internet services by households in Spain during the period 2007-2019 and to beco[...]texto impreso
Gijón Tascón, Covadonga ; Garín-Muñoz, Teresa ; Pérez-Amaral, Teodosio ; López Zorzano, Rafael Alberto | 2012-09The focus of this paper is to measure customer satisfaction among private individual consumers of mobile telecommunications in Spain and the factors associated with this. Two novelties found in this paper are a focus on individual consumers and [...]
