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Autor Sigurðardóttir, Runa |
Documentos disponibles escritos por este autor (1)
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texto impreso
Leeuw, Sander de ; Minguela Rata, Beatriz ; Sabet, Ehsan ; Boter, Jaap ; Sigurðardóttir, Runa | Emerald | 2016-06Purpose – The purpose of this paper is to investigate how online apparel retailers make trade-offs in achieving efficiency in handling consumer returns, attempting to reduce the number of consumer returns they are faced with and increasing sales[...]